Zendesk is acquiring Forethought to bolster its agentic AI chops with specialised and self-learning AI agents capable of managing complex customer service workflows.

Now, with strong support from AARP, Indiana lawmakers have banned the machines from operating in the state. While more than a dozen other states have passed legislation regulating the machines, ...

A remarkably small bacterium containing fewer than 500 genes serves as the basis for one of the most detailed digital life reconstructions ever created. Using computer technology, scientists have ...

Macrohard, XAI's ambitious AI agent project, has stalled following leadership shake-ups and suspension of a data project involving 600 contractors, people familiar with the situation told Business ...

T he display of American and Israeli firepower in Iran has been more fast-paced and overwhelming than America showed off in either of the first two Persian Gulf wars. The two alli ...

Microsoft's next-gen Xbox isn't an Xbox. Or it isn't just an Xbox, anyway: While the rumored console will undoubtedly play Xbox games, "Project Helix," as it's codenamed, will rep ...

MSPs are already inside these businesses. They’re the trusted advisor. They help with the data, the security, the infrastructure…everything that needs to be in place before AI can actually do anything ...

From predicting lameness to estimating milk production months ahead, artificial intelligence is starting to change how dairy farms use their herd data.

Fresh from battling the US Department of Defense (DoD) over AI guardrails, Anthropic has returned this week with a new ...

During the Covid pandemic in mid-2021, when people had been social distancing for more than a year and most university classes were being conducted over Zoom, Jeremy Bailensen decided to hold his ...

A Manlius pediatrician who caters to vaccine skeptics is now facing 21 criminal felonies, accused of repeatedly using bogus vaccination records to enroll her son in two Syracuse-area elementary ...

Teachers can use these research-based cognitive and behavioral cues to help students feel capable, focused, and ready to work, even when tasks are challenging.