One exec made it his mission to increase patient portal usage with the help of point-of-contact staff. Patient portals have become an important part of the revenue cycle front end. Aside from ...

Patient portals are often touted as a tool to improve patient engagement by giving patients digital access to their health records and ways to communicate with their care team. But merely providing ...

At Flemington, N.J.-based Hunterdon Healthcare System, patient engagement is an all-hands-on-deck project, says its chief medical information officer, Wayne Fellmeth, MD. Who leads engagement efforts ...