There's something about the boarding gate that transforms perfectly reasonable human beings into something far less civilized ...

There is something about a boarding gate that turns perfectly reasonable adults into creatures of chaos. Maybe it is the ...

If you think you get annoyed when fellow passengers crowd the gate during the boarding process, imagine how it feels to witness it multiple times a day. Rushing to get on board with your carry-on may ...

American Airlines is in the early stages of introducing technology it believes will prevent passengers from becoming so-called "gate lice." The new system will have an audible signal when someone ...

American Airlines is testing a technology platform that will produce a sound when a passenger attempts to board a flight ahead of the assigned group. By Kate Christobek Every airline traveler has been ...

Gate-checking luggage is primarily due to limited overhead bin space or smaller aircraft. Passengers should be aware of aircraft type and boarding position to anticipate potential gate-checking. Treat ...

An AA passenger was unable to access a service the airline had promised due to an employee's unilateral action ...